Terms and conditions (airport parking, port parking, airport hotels, port hotels and airport lounges):
- The parking, hotel or lounge product or package of products that you are comparing must be the same in every respect as that which you purchased from Holiday Extras.
- Where multiple rooms are booked each room is regarded as a separate product.
- You must make your claim within 24 hours of making and paying for your booking with Holiday Extras.
- Successful claims will not be paid until after the return date originally booked.
- You must use the parking, hotel or lounge as per the booking against which you are making your claim.
- Cancellation of the booking cancels your right to claim under this guarantee.
- Comparison prices must be listed and quoted in pounds sterling.
The following exclusions apply to price comparisons that will be considered as part of any claim made under this guarantee in respect of airport parking, port parking, airport hotel, port hotel and airport lounge bookings:
- Prices from other suppliers that are conditional on buying other products
- Prices that are part of a customer loyalty, members or loyalty reward scheme
- Prices that are part of a staff discount scheme
- Prices that are part of any other discount or special offer deal.
- Hotel-with-coach packages
- Hotels or parking in the Republic of Ireland
- London City Centre hotels
- Rail packages
NOTES
• We are so confident that we sell all of our products at the best possible price that we are willing to put a guarantee on our prices. Holiday Extras are committed to providing the highest quality of service combined with the lowest possible price for you, our valued customer. If you think that you have found the same product or package of products cheaper elsewhere, in accordance with the terms and conditions above, then call us on 0871 360 2100 and let us know. Please make sure that the product or package of products that you are comparing is identical in all respects. If there is any variation then we cannot match the price.
• All insurance products, coach travel, rail travel, car hire, London city centre hotels and theme park breaks are excluded from the best price guarantee.
• When calculating the best price guarantee we consider only the price of the product not any additional fees or charges e.g. credit card surcharges.